Hotel Front Desk Receptionist Job at Hotel Lotus Stadium, Kansas City, MO

OEw2bjFuVmY0SkJieVBSOUNmSVdORFZLNEE9PQ==
  • Hotel Lotus Stadium
  • Kansas City, MO

Job Description

Hotel Front Desk Agent

We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!

Responsibilities

  • Handle customer complaints as necessary
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Work with the housekeeping staff to ensure rooms are ready for new guests

Qualifications

  • Well-versed in taking telephone calls and handling stressful situations
  • Working knowledge of Microsoft Office and reservation management systems
  • 1+ year of hotel industry experience or related job preferred
  • Must have graduated high school, received a GED or equivalent
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills

Compensation $15 - $17 hourly About Hotel Lotus Stadium

Welcome to Hotel Lotus! You can find us just off of I-70, less than a mile from the Truman Sports Complex, and a short distance from popular Kansas City attractions and landmarks. Our clean, comfortable accommodations, ample amenities, and prime location make us one of the best hotel deals in Kansas City, and we look forward to hosting you!

Our proximity to Arrowhead Stadium and Kauffman Stadium makes us an excellent choice for guests in town to cheer on their team; however, you will find plenty to add to your itinerary, whether you are a sports fan or not! From the American Jazz Museum and Nelson-Atkins Museum of Art to the Crossroads Arts District, culture and entertainment can be found around every corner here. Kansas City is also known the world over for our famous BBQ. Historic restaurants like Arthur Bryant's and Dixon's Famous Chili Parlor are sure to impress any foodies planning a visit. Retail therapy is readily available at local shops and massive outlets in the area.

Hotel Lotus Stadium

Job Tags

Hourly pay, Work at office, Local area

Similar Jobs

A & Associates

IL - Laborer Job at A & Associates

INTRODUCTION A & Associates is a reputable staffing agency with a proven track record in screening and recruiting as well as job placement and career development. With more than ten (10) offices throughout the United States, A & Associates is a company that can be trusted...

Elior

Food Service Director Job at Elior

 ...Brand: Cura-HospitalityLocation: St. Gertrude's Health RehabThe Role at a glance We are looking to add a motivated, effective food service director to our healthcare team in Shakopee. As a food service director, you will have the opportunity to lead a talented team of... 

The Neiders Company

Apartment Maintenance Technician Job at The Neiders Company

 ...Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific...  ...where residents feel truly at home. Job Summary: As a Maintenance Technician 1, you will perform a variety of apartment and... 

LaBelle Winery

Event Server Job at LaBelle Winery

 ...LaBelle Winery Event Host Successful candidate will be personable, engaging, and highly energetic individual with a passion for customer...  ...Experience: High School Diploma Bartending and/or server experience (2 + years) Food service certificate Benefits... 

Health Tech Institute Inc

Qualified Intellectual Disability Professional (QIDP) Job at Health Tech Institute Inc

 ...with the Home and Community Based Setting designed to support persons with intellectual and other developmental disabilities, while realizing community inclusion and prepare Persons for competitive employment in a variety of industries with the goal of community inclusion...