Job Description

Job Description

Job Description

Pharmacy Business Office Assistant Baldwin Family Health Care | Full‑Time | Non‑Exempt

Baldwin Family Health Care is seeking a detail‑oriented Pharmacy Business Office Assistant to support the financial and operational functions of our pharmacy services.

This role plays a key part in pharmacy billing, accounts receivable, medication ordering, and inventory coordination, helping ensure efficient operations and revenue integrity across our pharmacy and clinical teams.

Key Responsibilities:

• Process and reconcile pharmacy billing, payments, and accounts receivable
• Follow up on unpaid or denied claims and communicate with third‑party payers
• Coordinate ordering, delivery, and inventory tracking of clinic‑administered medications
• Support cold‑chain management, DSCSA documentation, and medication
  compliance
• Maintain accurate records for audits, inspections, and regulatory requirements
• Collaborate with pharmacy leadership, finance, and clinical staff
• Uphold HIPAA, safety standards, and organizational customer service expectations

Qualifications:

• High school diploma required; associate degree or equivalent experience preferred
• Prior pharmacy or healthcare business office experience strongly
  preferred
• Knowledge of insurance billing and pharmacy workflows
• Strong organizational, problem‑solving, and communication skills
• Proficiency with Microsoft Office; experience with pharmacy or billing software a plus
• Michigan Pharmacy Technician License and PTCB certification preferred (training available for required certifications, including 340B)

Why Join Us?

This position offers an opportunity to grow your knowledge in pharmacy operations, 340B compliance, and healthcare revenue cycle management within a supportive, mission‑driven environment. Apply today to join a team dedicated to quality care and community health.

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