Job Description

Job Description

Job Description

Receptionist / Floater – Automotive Dealership

Ocean Automotive Group | Miami-Dade County, FL

Primary Location: Ocean Mazda West Kendall
Additional Locations: Other Ocean Automotive Group dealerships, as assigned
Job Type: Part-Time
Department: Reception / Administration
Schedule: Weekends Required | Flexible Daytime & Evening Coverage

About the Position

Ocean Automotive Group is seeking a professional, dependable, and customer-focused Receptionist / Floater to join our team.

This position will primarily provide weekend reception coverage at Ocean Mazda West Kendall while also serving as a floating receptionist across our other dealership locations when additional coverage is needed.

The ideal candidate is flexible, organized, personable, and comfortable working at different locations and adjusting to varying schedules.

As the first point of contact for our customers, our receptionists play an important role in creating a welcoming, professional, and exceptional dealership experience.

Weekend availability and flexibility to cover daytime and evening shifts are essential requirements for this position.

Key Responsibilities

Reception & Customer Service

• Greet customers and visitors in a professional, friendly, and welcoming manner.

• Answer and direct incoming telephone calls promptly and courteously.

• Assist customers with general inquiries and direct them to the appropriate departments.

• Maintain a clean, organized, and professional reception area.

• Provide consistent customer service that reflects Ocean Automotive Group's standards.

• Ensure customers receive a positive first impression at every dealership location.

Floating Reception Coverage

• Provide scheduled weekend reception coverage at Ocean Mazda West Kendall.

• Cover daytime and evening receptionist shifts at other dealership locations as needed.

• Assist with reception coverage during employee absences, PTO, vacations, and staffing shortages.

• Adapt to the procedures, personnel, and operational needs of each dealership.

• Maintain consistent reception and customer service standards regardless of location.

• Communicate scheduling availability and coverage needs with the Reception Supervisor and Human Resources.

Administrative Support

• Assist dealership departments with general clerical and administrative tasks.

• Perform data entry, filing, scanning, and document organization.

• Assist with customer follow-up and internal communications as directed.

• Support Sales, Accounting, Service, and other departments with routine administrative assignments.

• Maintain accurate records and handle confidential information appropriately.

Required Qualifications

• Previous receptionist, customer service, or administrative experience preferred.

• Excellent verbal communication and interpersonal skills.

• Professional appearance and a positive, customer-focused attitude.

• Strong organizational skills and attention to detail.

• Ability to multitask in a busy dealership environment.

• Comfortable answering multiline telephone systems and using general office equipment.

• Basic computer skills, including Microsoft Outlook, Word, and Excel.

• Dependable, punctual, and able to work independently.

• Ability to adapt quickly to different dealership locations and procedures.

• Reliable transportation to travel between assigned Miami-Dade dealership locations.

• Availability to work weekends at Ocean Mazda West Kendall is required.

• Flexibility to cover daytime and evening shifts at other locations is required.

Preferred Qualifications

• Previous automotive dealership receptionist experience.

• Experience providing administrative support in a dealership or professional office.

• Bilingual English/Spanish.

• Experience working across multiple locations or providing temporary shift coverage.

What We Offer

• Competitive hourly compensation based on experience.

• Professional, team-oriented work environment.

• Opportunities to gain experience across multiple dealership departments.

• Training and development opportunities.

• Opportunities for advancement within Ocean Automotive Group.

Important Scheduling Information

This position requires a flexible schedule.

The primary assignment will be weekend reception coverage at Ocean Mazda West Kendall . Additional shifts may be assigned at other Ocean Automotive Group locations based on business needs, including daytime and evening coverage.

Candidates must be comfortable working at different dealership locations and understand that additional hours may vary depending on staffing needs.

Join Our Team

At Ocean Automotive Group, we believe exceptional customer service begins with a warm welcome.

We are looking for someone who takes pride in providing excellent service, demonstrates reliability, and can represent our dealerships professionally at every location.

If you enjoy working with people, are flexible with your schedule, and thrive in a fast-paced environment, we encourage you to apply!

Ocean Automotive Group is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to legally protected characteristics.

Job Tags

Hourly pay, Temporary work, Part time, Work at office, Flexible hours, Shift work, Weekend work, Day shift

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